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In conversation with







          COMPUTER SCIENCE


          CLOSE TO REAL WORLD






          Pablo Cesar, group leader of the Distributive and Interactive Systems group at Centrum
          Wiskunde & Informatica (CWI) and Associate Professor at TU Delft, is the recipient of the
          2020 Netherlands Prize for ICT Research. His work is about modelling and controlling complex
          collections of media objects. ‘We need human-centred computing, as otherwise, we may get

          the wrong type of intelligent machines’.


          By Bennie Mols
          Image Elodie Burrillon

                           How would you characterise your work?       You study systems in a realistic setting.
                           ‘The two main pillars of my group’s work are    What is the added value?
                           affective computing and human-centred multi -  ‘My aim is to bring our research as close as
                           media systems. First, you need to understand    possible to the real world. Lab results are
                           and model the context, intention and state of the   essential, but labs never show the actual high
                           users. After that, you can optimise the multimedia   noise in data that you experience in the real
                           system for that intention and context. Examples   world. For example, we are planning to put
                           of the latter include algorithms for better com-  an installation in the Netherlands Institute for
                           pressing multimedia signals or for orchestrating   Sound and Vision to gather data from users
                           different media streams in an optimal manner.’   accessing the archives. Via these data, we
                                                                       can understand the real experience of visitors
                           Can you give some concrete examples?        instead of the experience in some artificial
                           ‘We are exploring social virtual reality as a new   laboratory context. In the past, we have
                           medium for remote communication and collabo-  followed this methodology in-the-wild,
                           ration. Social virtual reality consists of highly   for example during a theatre play at the
                           immersive and multi-sensory VR-systems. For   National Theatre of China.’
                           example, we work together with the Netherlands
                           Institute for Sound and Vision to investigate how   What drives you in your work?
                           to enrich remote access to their collection, and we   ‘We need human-centred computing, as
                           are trying to start a project with a Dutch hospital   otherwise, we may get the wrong type of intelli-
                           to study how to optimise remote consultation,   gent machines. The Netherlands needs to better
                           based on SocialVR principles.’              support human-computer interaction research
                                                                       in computer science, as already happens in the
                           What are the big challenges in your field?   USA or Germany. I hope that the Netherlands
                           ‘One big challenge is understanding of the activity   Prize for ICT Research helps to further improve
                           and context of users in real life. This problem can   the recognition of this important field. In the
                           only be studied by combining various scientific   future, multimedia systems will be intelligent
                           disciplines. The second big challenge is to opti-  and data-centric. It is up to us to make them
                           mise the quality of the experience by transmitting   human-centred and empathic as well.’
                           and orchestrating the important bits. The ques-
                           tion is not about how fast the bits are transported,
                           but how well they are utilised. The end goal must
                           always be to provide the best possible experience
                           for the user.’






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